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Solution: Wholesale & Industrial Distribution

Your ERP holds the data. Your people hold the bottleneck. Zeami closes the gap.

Turn unstructured customer emails, PDFs and WhatsApp orders into verified ERP sales invoices in seconds. Instant stock checks, cent-accurate margin calculations and autonomous order entry — without replacing your existing systems.

DeployedAcross 6 production fleets in medical, FMCG and industrial distribution

Unlocked€1.25M+ in annual profit across live customer workflows

Reconciled100 % cent-accurate gross profit across legacy databases

The invisible cost

Where distributors leak margin

Same order, same ERP, same customer. The only variable is who does the clerical work — and how long the invoice waits.

Traditional distribution pipeline

3–5 hours

  • CustomerWhatsApp message or scanned PDF purchase order
  • Sales repOrder lands in a shared inbox behind 40 others
  • Sales repManual stock lookup, screen by screen, in the ERP
  • Sales repDiscrepancy and backorder email back to the customer
  • Sales repLine items re-keyed into the ERP by hand
  • Sales repInvoice created — margin still unverified

Zeami agentic pipeline

45 seconds

  • CustomerWhatsApp message or scanned PDF purchase order
  • AgentIngested, customer matched, SKUs resolved by fuzzy lookup
  • AgentReal-time SQL stock and price query against the live database
  • AgentCent-accurate margin check, including tiers and rebates
  • YouOne-click approval in Telegram, Slack or the web console
  • AgentSales invoice posted in the ERP

4.2 hours a day

Lost per sales coordinator copying customer orders out of chat and into ERP vouchers.

Zero margin columns

Legacy ERPs pre-compute nothing, so sales teams guess whether a custom discount eats the gross margin.

18 % late dispatches

Caused by inventory desynchronisation between the warehouse floor and the sales desk.

Core solution modules

Four agents between the customer message and the posted voucher

Any format in · your ERP untouched · one approval · invoice posted

01

The autonomous ERP intelligence agent

  • Direct read and write access to ERP relational databases (SQL, MySQL, Oracle) with no costly API rebuild.
  • Real-time stock availability, reservation tracking and historical outflows from stk_hist.
  • On-the-fly gross margin derivation: exact net margin to the cent before a quote sends, across custom tiers, volume discounts and supplier rebates.
  • AR triage: overdue balances and credit holds flagged before dispatch, not after.

02

Autonomous order ingestion & processing

  • Multi-format intake: SKU numbers, quantities and delivery terms extracted from scanned PO PDFs, Excel price sheets and conversational WhatsApp messages.
  • Automatic customer master record matching and fuzzy SKU lookup.
  • Drafts ready-to-post sales invoices directly in the ERP staging table.
  • The human stays in the loop: one-click confirmation in Telegram, Slack or the web console before the voucher posts.

03

Front-office & back-office sales multiplier

  • Front office: 24/7 quote generation and stock availability confirmations sent straight to VIP customers.
  • Back office: pending approvals, backorder notifications, supplier price change reconciliation and freight rate comparisons, tracked automatically.
  • Ends the back-and-forth between warehouse managers and field sales reps.

04

Non-disruptive by design

  • No ERP replacement and no staff retraining. Zeami connects to existing database endpoints, file directories or desktop workflows.
  • Simulation mode first: every compiled skill passes canary verification and shadow-mode testing before it is granted production write access.
  • Tenant-level encryption. Customer credentials and passwords never pass into chat models.

The offer

The AI margin potential screening

Find exactly where your distribution operation is leaking cash — before you commit to anything.

  • A non-invasive, observation-based audit of your sales administration and warehouse coordination workflows.
  • Identifies the exact hours spent on manual data transfer and flags software redundancy.
  • Produces a quantified P&L margin recovery projection you keep, whether or not you deploy.

The ROI waterfall

Task friction, converted to margin

Typical mid-market distribution fleet. Every line is clerical work an agent absorbs, priced at what it currently costs you to keep doing it by hand.

Manual order re-keying & invoice voucher entry
€4,800 / mo
Stock checking & discrepancy back-and-forth
€3,200 / mo
AR aging follow-up & credit hold verification
€2,400 / mo
Pricing & discount margin error recovery
€1,900 / mo

€147,600 recoverable a year

EBITDA margin expansion of +3.8 to +5.2 percentage points on a typical mid-market fleet.

Bars are drawn to scale against the largest line. Figures are a projection for a typical deployment, not a guarantee — the screening replaces them with yours.

Technical trust

Deployed beside your ERP, never on top of it

Non-disruptive deployment

No need to replace your ERP or retrain staff. Zeami connects directly to existing database endpoints, file directories or desktop workflows.

Zero halting risk

Simulation mode first. Every compiled skill undergoes canary verification and shadow-mode testing before production write access is granted.

Enterprise credential isolation

Tenant-level encryption. Customer credentials and passwords never pass into chat models.

Conversion

Schedule an AI margin screening for distribution

Four fields. We come back with the hours your operation spends moving data by hand, and what recovering them is worth.

Zero software replacement. Zeami is deployed on a performance-aligned model: we prove margin recovery on live workflows, or you walk away.

Please tell us who we are speaking with.

Please enter a valid work email so we can send the screening.

Please choose the system your orders land in.

Please pick the range closest to your volume.

Goes to sales@zeami.io. No newsletter, no sequence — one reply from the team that runs the deployments.

Market sectors

Other sectors

The same way of working, pointed at another industry’s handovers.