3.5 hours a shipment
Consumed by manual document extraction, CBM calculation and entry across multiple portals.
Solution: Freight Forwarding & 3PL Logistics
Your shipments move at the speed of transit. Your back office moves at the speed of data entry. Zeami accelerates both.
Automate booking definition, customs document ingestion, carrier rate checks and ERP voucher entry. Autonomous logistics agents that clear the clerical bottleneck, coordinate operations and defend your freight margins.
Booking file · staged in TMS
Commercial invoice + packing list
| Equipment | 1 × 40′ HC · MSCU 704118-2 |
| Volume / weight | 58.4 CBM · 12,480 kg |
| HS code | 8544.42 — classified |
| Lane | Ningbo → Rotterdam |
| Buy / sell | €1,840 / €2,310 · 20.3 % |
| Fumigation cert. | missing — blocked at origin |
- Gate-in
- Loaded
- Sailed
- Customs
- Discharge
- Delivered
Free time: 4 days left before demurrage — awaiting your approval
Multi-modalHandling bookings across air, ocean and road freight fleets
Turnaround70 % faster booking-to-dispatch across live operations
DemurrageZero-demurrage milestone tracking across global customs gates
The margin reality
Where forwarders lose the profit on a file
Freight forwarding is a high-volume, low-margin business where profitability lives and dies on execution speed. One shipment, two ways of getting it booked.
Conventional freight forwarding loop
2–4 hours per file
- CustomerPacking list and commercial invoice arrive by email or WhatsApp
- CoordinatorReads the PDF line by line for parties, marks and numbers
- CoordinatorCalculates CBM and gross weight by hand
- CoordinatorLogs into the TMS to open a shipment file
- CoordinatorChases the carrier for booking confirmation
- CoordinatorRe-keys the same data into the customs declaration
Zeami autonomous freight pipeline
60 seconds
- CustomerDocuments received in chat or email, in any format
- AgentParses CBM, HS codes, weights and parties across all documents
- AgentQueries the TMS for customer credit and the rate matrix
- AgentDrafts the verified booking and pre-clears the declaration
- YouOne-click coordinator approval
- AgentShipment active in the TMS, milestones under watch
15–20 % invoice gaps
Discrepancies between what the carrier bills you and what your internal customer billing file says.
Demurrage & detention
Penalties triggered by documentation crawling between shippers, brokers and destination agents.
Core solution modules
From commercial invoice to active shipment file, without a re-key
01
Autonomous order definition & booking processing
- Multi-document ingestion: parses and cross-references commercial invoices, packing lists, bills of lading and air waybills.
- Automatic CBM, volumetric weight and
HScode classification. - Populates consignee, shipper, origin, destination and container specs straight into your TMS or ERP.
- Flags missing documentation — certificate of origin, fumigation, dangerous goods declarations — before the shipment leaves origin.
02
The logistics ERP & TMS intelligence agent
- Direct
SQLand API queries into TMS and financial ERP databases — Cargowise, Magaya, SAP, custom relational back ends. - Pre-calculated net margin: carrier buy rates checked against customer sell rates so every booking clears its contribution target before it is confirmed.
- Live milestone and demurrage watch: gate-in, vessel departure, customs holds and port discharge, answered instantly in chat.
03
Logistics chief of staff & operational coordinator
- Coordinates hand-offs between origin booking desks, customs clearance brokers and destination drayage dispatchers.
- Generates daily dispatch schedules, driver manifests and exception digests on its own.
- Detects port congestion and vessel rollovers, and puts rerouting options in front of the operations lead.
04
Sales front office & back office multiplier
- Front office: instant freight quotations over WhatsApp, email or web, priced from historical lane rates and current fuel surcharges.
- Back office: automated invoice reconciliation matching carrier freight invoices against the original buy quote, so overbilling stops leaking.
The offer
The AI margin potential screening
Uncover your true per-TEU administrative cost.
- An audit of the time spent on manual document re-keying, customs clearance delays and carrier invoice reconciliation across your lanes.
- Measured on your real files, not a benchmark.
- Delivers a precise P&L projection of recoverable profit per shipment file.
The ROI waterfall
Protecting the freight P&L
Mid-size 3PL moving roughly 1,000 TEU a month. Every line is clerical or leakage cost an agent absorbs.
- Manual booking entry & CBM verification labour
- €8,500 / mo
- Carrier overbilling & surcharge reconciliation
- €5,200 / mo
- Avoided port demurrage & detention penalties
- €4,100 / mo
- Accelerated spot quote conversion & front-office speed
- €2,800 / mo
€247,200 recoverable a year
Net freight margin lift of +3.5 % to +6.0 % per file on a mid-size forwarding operation.
Bars are drawn to scale against the largest line. Figures are a projection for a typical deployment, not a guarantee — the screening replaces them with yours.
Enterprise reliability
Beside the platforms your operation already runs on
Standard transport platforms
Works alongside Cargowise, Magaya, SAP TM, BluJay and custom legacy database architectures. No migration, no replacement.
Human in the loop
Operators keep one-tap approval on every outbound booking, rate confirmation and customs filing. Nothing files itself.
Global trade data privacy
Rigorous GDPR and international trade data compliance. Sensitive pricing agreements and customer identity records stay fully isolated.
Conversion
Request a freight forwarding margin audit
Five fields. We come back with the administrative cost sitting inside each of your files, and what recovering it is worth per TEU.
No TMS replacement and no migration project. We measure the recoverable margin on your live lanes first, and you decide afterwards.
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